Symptoms
- Empty channel list
- Categories show '0 items'
- Search returns nothing
Likely causes
- Region locked to a different country
- Corrupt playlist cache
- Backend outage
Solutions
- 1
Change region in settings
Profile u2192 Region u2192 pick the correct country.
- 2
Refresh playlists
Settings u2192 Content u2192 Refresh channel list.
- 3
Wait 15 minutes
Backend outages usually resolve within a short window.
Preventive tips
- Bookmark our status page
FAQ
Yes. Xuper TV is distributed as a free APK. There are no in-app subscription tiers, and the app does not ask for payment details during onboarding.
The APKs we host are scanned with VirusTotal on every release and match the developer's published SHA-256 checksums. Sideloading any APK carries some risk — only download from sources you trust.
Android 5.0 (Lollipop) or newer. For the best experience on TV boxes we recommend Android 8.0+.
There is no native iOS build. On Apple devices you can only cast from an Android or use an Apple TV bridged with AirPlay from an Android phone via mirroring apps.
Roughly every 4-6 weeks. We publish the full changelog on the Version History page as soon as each release goes live.
Yes. A VPN is not required. Some ISPs throttle streaming traffic - if you notice buffering only in the evening, a VPN can occasionally help but is not needed by default.
Related fixes
ER
Written by
Elena RojasLead Editor, Streaming Apps
Elena has covered Android streaming apps and Fire TV sideloading for eight years.